Sizing and Pillow Inserts

Square Pillows: Use a pillow insert 1"-2” larger than your pillow cover.  This will ensure a full designer fit.

Lumbar Pillows:  Use the same size pillow insert as your pillow cover.

We recommend the following pillow inserts for Maquette pillow covers:

Comfy Down

Pottery Barn

Shipping

Shipping is calculated based on weight and package size. Expedited shipping is available.

USPS standard 3-4 business days. USPS Priority and USPS Priority Express option ship times are estimated at the time of ordering.

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To start a return, you can contact us at hello@maquettehome.com. Please note that returns will need to be sent to the following address: Maquette, PO Box 117, New Munich, MN 56356.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

You can always contact us for any return question at: hello@maquettehome.com.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@maquettehome.com.